General Conditions | Tenisworldpadel
- Free access and use of the web site.
The provision of the Services, by TENISWORLDPADEL, is free for Users. However, some of the Services provided by TENISWORLDPADEL or third parties through the Web are subject to payment of a price in the manner determined in the relevant Special Conditions.
- Registration and data provided by the User
In general, the provision of the Services does not require prior subscription or registration of Users. However, TENISWORLDPADEL recommends such registration to expedite future purchases, since the data will be filled in by default. TENISWORLDPADEL conditions the use of some of the Services to the prior completion of the corresponding User registration. This registration will be made in the manner expressly indicated in the service itself or in the Special Conditions governing it.
Apart from the data that the system collects automatically once you accept cookies from our website, the information or data provided by the user may include among other things:
-User contact information:
. Name and surname
. Billing or delivery address
. Date of birth .
. E-mail address and telephone number .
. Gender
. Company
The email and phone number is essential to contact the user if we have questions or require additional information to correctly process your order.
- Other information necessary to process orders:
. Information about the products purchased
. Billing or delivery address
. Customer's VAT or passport number in order to issue the corresponding invoice.
. Bank account or credit card details for payments.
-If the user has created an online profile, the preferences and interests stored in this profile.
-If the user has contacted customer service, the details and history of that contact.
All these data are provided by the user on a voluntary basis and not all of them are mandatory to have access to the products or services provided by this website. We will use this information for the purposes described in this section. The user may correct his/her personal data and/or object to its further processing at any time.
- Truthfulness of the information
All information provided by the User through the Services must be truthful. For these purposes, the User guarantees the authenticity of all data communicated as a result of the completion of the forms necessary for the subscription of the Services. Similarly, it will be the responsibility of the User to keep all information provided to TENISWORLDPADEL permanently updated so that it responds, at all times, to the real situation of the User. In any case the User will be solely responsible for any false or inaccurate statements made and the damages caused to TENISWORLDPADEL or third parties for the information provided.
- Minors
Only persons over 18 years of age (or 18 years old) may use the services provided by our website. To use the Services, minors must obtain prior permission from their parents, guardians or legal representatives, who will be considered responsible for all acts performed by minors in their care. Full responsibility for determining the specific content and Services accessed by minors lies with the adults in whose charge they are. As the Internet makes it possible to access content that may not be appropriate for minors, Users are informed that there are mechanisms, in particular computer programs for filtering and blocking, which make it possible to limit the content available and, although they are not infallible, are particularly useful for controlling and restricting the material to which minors may have access.
- Obligation to make correct use of the Web and the Services
The User undertakes to use the Web and the Services in accordance with the law, this Legal Notice, the Particular Conditions of certain Services and other notices, regulations of use and instructions made known to him/her, as well as with generally accepted morals and good customs and public order. To this end, the User will refrain from using any of the Services for illegal purposes or effects, prohibited in this Legal Notice, harmful to the rights and interests of others, or in any way damage, disable, overburden, impair or impede the normal use of the Services, computer equipment or documents, files and all kinds of content stored on any computer equipment TENISWORLDPADEL, other Users or any Internet user (hardware and software).
In particular, and merely indicative and not exhaustive, the User agrees not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound and / or image files, photographs, recordings, software and, in general, any kind of material that:
a) - In any way that is contrary to, undermines or infringes upon fundamental rights and public liberties recognized in the Constitution, international treaties and other legislation;- b) - Induces, incites or promotes criminal, denigratory, defamatory, defamatory, violent or, in general, contrary to the law, generally accepted morals and good customs or public order;
- c) - Induces, incites or promotes discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition;
- d) - incorporates, makes available or allows access to products, elements, messages and/or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, morals and generally accepted good customs or public order;
- e) - induces or may induce an unacceptable state of anxiety or fear;
- f) - Induces or incites to engage in practices that are dangerous, risky or harmful to health and psychological balance;
- g) - Is false, ambiguous, inaccurate, exaggerated or extemporaneous, in such a way that it induces or may induce to error about its object or about the intentions or purposes of the communicator;
- h) - Is protected by any intellectual or industrial property rights belonging to third parties, without the User having previously obtained from their owners the necessary authorization to carry out the use he/she makes or intends to make;
- i) - Violates the business secrets of third parties;
- j) - Is contrary to the right to honor, to personal and family privacy or to one's own image;
- k) - In any way undermines the credit of TENISWORLDPADEL or third parties;
- l) - Infringes the regulations on secrecy of communications;
- m) - Constitutes, where appropriate, illegal, misleading or unfair advertising and, in general, constitutes unfair competition;
- n) - Incorporates viruses or other physical or electronic elements that may damage or impede the normal operation of the network, system or computer equipment (hardware and software) of TENISWORLDPADEL or third parties or that may damage electronic documents and files stored on such computer equipment;
- o) - Causes by its characteristics (such as format, extension, etc.) difficulties in the normal operation of the Service;
- p) - Contains HTML tags other than those expressly authorized by TENISWORLDPADEL.
- Obligation to make correct use of the Contents.
In accordance with the provisions of clause 3. 5, the User undertakes to use the contents made available to the Users on the Web, understanding by these, without this enumeration having a limiting character, the texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound contents, as well as its graphic design and source codes (hereinafter, the "Contents"), in accordance with the law, this Legal Notice, the Particular Conditions of certain Services and other notices, regulations of use and instructions made known to you, as well as with generally accepted morals and good customs and public order, and, in particular, you agree to refrain from:
(a) Reproducing, copying, distributing, making available or in any other way publicly communicating, transforming or modifying the Contents, unless authorized by the holder of the corresponding rights or it is legally permitted;
- b) Delete, manipulate or in any way alter the copyright and other data identifying the reservation of rights of TENISWORLDPADEL or its owners, digital fingerprints or any other technical means established for recognition.
The User must refrain from obtaining and even attempting to obtain the Contents using means or procedures other than those that, as the case may be, have been made available for this purpose or have been indicated for this purpose on the web pages where the Contents are or, in general, those that are commonly used on the Internet for this purpose provided they do not involve a risk of damage or disable the Web, Services and / or Content.
- Modifications to the site and materials
TENISWORLDPADEL may improve and/or modify the products, services, programs and prices described on the Site at any time without notice. The Site is periodically modified.
- Price typographical errors
In the event that a product on www.tenisworldpadel.com is listed at an incorrect price due to typographical error or error in pricing information provided by suppliers, TENISWORLDPADEL shall have the right to refuse or cancel orders placed for products listed at an incorrect price that have not been shipped. TENISWORLDPADEL shall have the right to refuse or cancel such orders at any time prior to shipment, whether or not the order has been confirmed or payment has been received. If payment has been received, TENISWORLDPADEL will refund the amount or credit your account, whichever you prefer.
- Use of the Services offered on the Web in accordance with the Anti-Spamming Policy of TENISWORLDPADEL
The User agrees to refrain from:
-Collect data for advertising purposes and to send advertising of any kind and communications for sales purposes or others of a commercial nature without prior request or consent.
-Sending any other unsolicited or previously consented messages to a number of persons.
Sending unsolicited and unconsented chain e-mails.
-Use distribution lists that can be accessed through the Services to carry out the activities indicated in sections 1 to 3 above.
-Making available to third parties, for any purpose, data collected from distribution lists.
Users or third parties harmed by the receipt of unsolicited messages addressed to a plurality of persons may communicate it to TENISWORLDPADEL sending a message to the following email address: [email protected]
- Introduction of hyperlinks that allow access to the pages of the website and the Services.
The Users and, in general, those persons who intend to establish a hyperlink between their web page and the Web (from now on, the "Hyperlink") will have to fulfill the following conditions:
-The Hyperlink shall only allow access to the home-page or home page of the Web, but may not reproduce them in any way.
-No frame shall be created over the Web pages of the Web.
-No false, inaccurate or incorrect statements or indications will be made about TENISWORLDPADEL, its directors, its employees, the web pages of the Web and the Services provided.
-It will not be stated or implied that TENISWORLDPADEL has authorized the Hyperlink or that it has supervised or assumed in any way the services offered or made available on the web page in which the Hyperlink is established.
With the exception of those signs that form part of the Hyperlink itself, the web page on which the Hyperlink is established will not contain any trademark, commercial name, establishment sign, denomination, logo, slogan or other distinctive signs belonging to TENISWORLDPADEL.
The web page on which the Hyperlink is established shall not contain information or content that is illicit, contrary to morality and generally accepted good customs and public order, nor shall it contain content contrary to any rights of third parties.
The establishment of the Hyperlink does not imply in any case the existence of relations between TENISWORLDPADEL and the owner of the website in which it is established, nor the acceptance and approval by TENISWORLDPADEL of its contents or services.
PRIVACY AND DATA PROTECTION POLICY
What is the privacy policy about?
This is our privacy and data protection policy. It explains who we are; why we process personal data and how we do it; and if you are the data subject in relation to the personal data in question, what rights you have and how you can contact us if you need to.
Who are we?
We are WTPADEL S.L.- TENISWORLDPADEL- At the end of this policy you will find our contact information and other details. We are the data controller in relation to personal data processed in accordance with this policy (unless otherwise specified in this policy).
Whose data do we process?
We may process your personal data in the following cases:
- If you are our customer or supplier
- If you use our products or services
- If you are employed by us or have given us your details as a job applicant.
- If you are someone (or you work for someone) to whom we want to sell or advertise our goods or services. In this case, we may have obtained your information directly from you (for example, through a website or at trade shows or sporting events) or from another source.
- If you are a supplier or creditor of products or services
What personal data do we process?
We may process personal data about you that we have obtained from you or from another source. The personal data about you that we process may include the information set out below (see further details of data we process in point2 'Terms of Use':
- Your personal information
- Information we obtain from communications with us.
- Information relating to our dealings with you or the company you work for
What personal data do we automatically process from our website?
The information we collect from you when you use our website includes:
- Technical information, such as the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform.
- Information about your visit, such as URLs (uniform resource locators), clickstream information (traffic) to, from and through our website (including time and date), products you have searched for or viewed, page response times, download errors, length of visits to certain pages, information about interaction with pages (such as scrolling, clicks and mouse-overs), methods used to navigate away from the page, and any phone numbers used to call our customer service number or social media accounts used to connect with our customer service team.
- Data about responses to marketing campaigns (such as newsletters), transaction (purchase) data, product feedback and contact history with our customer service team.
The user always has the option to opt out of these analyses. To do so, simply delete your profile in your user account or by sending an e-mail to [email protected].
Cookies
Our use of cookies to process personal data is explained in our cookie policy. Please read it.
Some of the sections of this website use cookies.
A cookie is a string of information stored on the user's PC. The purpose of a cookie is to improve the service when you revisit the site. By collecting information about your preferences, the website can act in an individualized way when you log on again. They also help to improve the website by identifying which sections are most visited, which allows TENISWORLDPADEL to improve its service. You can configure your browser to be notified of a cookie installation request or to reject them completely, however, for the latter case you should be aware that if you do so you may not be able to use the full functionality of this Web Site. For further information, please refer to the cookie policy set out in this Web Site (in the informative pop-up) or by clicking on this link Cookie Policy.
What do we do with your data?
We may process your personal data for the following purposes:
- providing the e-commerce services carried out through the Website, i.e. processing orders.
- to provide the User with information requested by the User
- To the extent legally permitted, to advertise and market, and provide you with information about our products and services. This may be done through direct marketing communications (such as e-mails or other equivalent), postal mailings, SMS/MMS, or telephone calls. This includes suggestions and recommendations about goods and services that may be of interest to you, in accordance with any preferences you have indicated, where appropriate.
- To administer our website in accordance with our terms and for internal operations, including troubleshooting and data analysis, testing, research, statistical and survey purposes.
- To improve our website and ensure that content is presented in the most appropriate way for you and your computer.
With whom do we share your personal information?
- Appropriate third parties, including:
- Our business partners, customers, service providers for the performance of any contracts we enter into or other relationships we have in the ordinary course of business with you.
- Our auditors, legal counsel and other professional advisors or service providers.
- In connection with information obtained through our website:
Our advertisers and advertising networks who need the data to choose and deliver relevant advertisements to you and others. We do not disclose information about specific individuals to our advertisers, but we do provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach their target audience. We may use the personal data we have collected from you to enable us to fulfill the wishes of our advertisers by displaying their advertisement to that target audience and in accordance with the cookie section of this policy.
Search engine and analytics providers that help us improve and optimize our site, in accordance with the cookie section of this policy.
Other Possible Disclosures
- If we sell or acquire any business or assets, in which case we may disclose your personal data to the prospective seller or acquirer of such business or assets, in accordance with the terms of this privacy policy.
- If a third party acquires or acquires all or substantially all of our services from us, in which case personal data held by such third party about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of supply and other agreements with you; or to protect the rights, property, or safety of WTPADEL S.L., its customers, or others.
What is the legal basis for the processing of your personal data?
The legal basis on which we process your personal data is as follows:
- Where it is necessary to obtain your prior consent for processing, we will obtain your consent and rely on it in relation to the processing in question (see below for how to withdraw your consent at any time).
- In any other case, we will process your personal data where the processing is necessary:
- for the performance of a contract to which you are a party or to take steps at your request prior to entering into such a contract;
- for compliance with a legal obligation incumbent upon us, or
- for the fulfilment of our legitimate interests or those of another person, only in circumstances where such legitimate interests are not overridden by your interests or fundamental rights and freedoms in the protection of personal data (most cases where we process your personal data in respect of a relationship we have with the person you work for will fall into this category).
Where do we process personal data?
The data that we process in relation to you may be transferred to, or stored outside the European Economic Area ("EEA"), in a place which may not have equivalent data protection laws. It may also be processed by staff operating outside the EEA who work for one of our suppliers. This includes staff who are engaged in, among other things, the delivery of orders, the processing of payment information and the provision of support services.
If personal data is transferred in connection with the provision of our services, we will take all steps reasonably necessary to ensure that it is done with appropriate safeguards, such as having a recognized legal adequacy mechanism in place, which may include entering into EC-approved standard contractual clauses relating to the transfer of personal information (see http://ec.europa.eu/justice/dataprotection/internationaltransfers/transfer/index_es.html), and that it is treated securely and in accordance with this privacy policy.
All personal data that we process is stored securely. All payment transactions will be encrypted using appropriate technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website or systems, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received the information, we will use strict procedures and security measures to prevent unauthorized access.
How long do we process personal data?
We only process personal data for the period of time necessary for the purpose or purposes for which it was originally collected. It will then be deleted or archived, except to the extent that we need to continue to process it in order to fulfill our legal obligations or for other legitimate and lawful purposes.
What are your rights?
You have the following rights in relation to the personal data we process about you:
- You may request access to the personal data in question (see the section on how to exercise your right of access to your personal data below).
- You may request that inaccurate personal data that we process be rectified.
- In certain circumstances (usually where you have provided the personal data and we no longer need to process it), you may request that we delete the personal data in question.
- If we process personal data relating to you on the basis of the prior consent you have given for such processing, you may withdraw your consent at any time, whereupon the processing in question will end.
- If you have a complaint about our processing of your personal data, you can contact us or file a complaint with the Spanish Data Protection Agency.
How to withdraw your consent to the processing
You can withdraw your consent to the relevant processing of personal data:
- By sending us an email to [email protected]
- By writing to us at the address below.
How to exercise your right of access to your personal data
You can exercise your right of access to your personal data:
- By emailing us at [email protected]
- By writing to us at the address below.
Please note that we may need to ask you for further information to confirm your identity before providing you with the requested information.
Our contact information
Our full contact information is:
TENISWORLDPADEL - WTPADEL S.L.-
C/ Calle Camino de Villaviciosa, 8
28600 Navalcarnero Madrid
Contact: Sandra
Phone: 676044305
Email: [email protected]
The Spanish Data Protection Agency
The Spanish Data Protection Agency is the supervisory authority in Spain and can provide you with more information about your rights and obligations in relation to your personal data, as well as handle any complaints you may have about our treatment of your personal data.
Changes to this policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, communicated to you by e-mail. Please check back periodically for updates or modifications to our privacy policy.
Date of this policy
This policy was last updated on 01/25/2022.